Agencies that manage a dozen Shopify stores should not discover broken checkouts from client Slack screenshots. Logging into every Admin to click “run test” does not scale — and it is not a monitoring strategy.

One dashboard. Every linked store.

Each client shop still installs Friction Observatory (Trial or Pro). Your Agency plan unlocks the Client stores dashboard: pass rates, worst market, and an alert inbox across linked shops.

• Connection code — clients paste it under Settings → Agency connection
• White-label PDFs — your name and logo on client reports
• Agency-wide Slack — one feed for triage
• Peer benchmarks — compare clients without opening fifteen Admins